Introduction

A new study by Morgan Stanley, a US financial and investment services company, has found that the user base of the well-known chatbot ChatGPT is small, contrary to the belief that it is widespread.

The Study

The study, which was conducted in April last year, involved about 2,000 people and focused mainly on using artificial intelligence tools, in particular the ChatGPT bot and Google Bard, to determine the extent of their prevalence.

The Findings

The study found that only about 19% of those surveyed had already used the ChatGPT bot, compared to a lower percentage of 9% for the Google Bard bot, which is still in its experimental phase.

The study also found that the vast majority of those who had not previously used the newly emerging AI bots reported that they were unlikely to use these tools in the next six months.

Morgan Stanley analysts note that investors should understand that this is a very early stage, since chatbots are currently used mainly for knowledge, information, and they still have a lot of time to use them commercially to get arrived. For example, the percentage of users who rely on AI bots is still very low when shopping online, comparing prices, and buying products. But according to analysts, it could be a place to generate ad revenue.

Predictions for the Future

On the other hand, the study predicts a positive impact of artificial intelligence on e-commerce and travel, as it can lead to increased revenue through the provision of comprehensive search services and more accurate and personalized recommendations.

There are no official statistics on the number of ChatGPT users yet, but a report released by Reuters earlier this year says it has reached 100 million monthly users, making it the fastest growing app in the history of the Internet. according to what the agency said.