This has many advantages, both internally and on the customer side. According to a survey by Econsultancy in cooperation with Adobe, it is mainly outdated systems (39 percent) and underlying workflow problems (36.5 percent), who dampen customer-centric work. Particularly important: optimal, cross-departmental access to important data – but this requires the right combination of technology and workflows.
The way there is not always easy, especially at the beginning. In many places the corona pandemic was tantamount to a long leap towards digital transformation, but consolidating these completely new workflows is often a mammoth task for everyone involved.
Focus on user experience
This process Pia Erlenkämper, Senior Partner Account Manager at DB Systel GmbH, knows only too well. She accompanied the selection process as well as the current implementation of a solution for digital document and contract management for the wholly owned subsidiary of Deutsche Bahn AG. “ Digitization initially costs money, but its use makes processes leaner and saves resources. “, white Erlenkämper.
Seamless integration with Adobe Sign and Adobe Acrobat
With Adobe Sign and Adobe Acrobat as part of the Adobe Document Cloud, a solution was found that met all of the Group’s criteria with flying colors: In addition to the very good UX and ease of use Above all, it was the fast and smooth integration into existing workplace ecosystems, which influenced the decision of DB Systel GmbH.
Adobe also offered suitable solutions for the Schaeffler Group based in Herzogenaurach. “Adobe Sign won us over with its intuitive operation and international compatibility, as well as the wide range of training materials,” reports Andreas Kin, who is responsible for Strategy & Processes in the Sourcing & Procurement department at Schaeffler. The supplier for industry and automobiles is particularly dependent on signatures when it comes to purchasing. “Printing out documents, signing them and scanning them back in is not only time-consuming, it also consumes an unnecessarily large amount of resources.”
Fast onboarding for fast results
Andreas Reumann, IT group leader at Würzburger Versorgungs- und Verkehrs-GmbH (WVV), reports something similar – Adobe Sign was technical only four weeks after implementation ready to use. “Adobe Sign was implemented so quickly because of its cloud-based approach. It was therefore not necessary to intervene in the IT infrastructure, ”says Reumann. An hour of webinar afterwards was enough to train all employees. “The introductory period was incredibly short. That’s the beauty of the simplicity of Adobe Sign “.
Would you like to take a look behind the scenes? You can find the whole conversation with Pia Erlenkämper from DB Systel, Biljana Retzlik from Grabarz & Partner and Dimitri Metzger from Merck Healthcare on Youtube:
Your Business is running – with Adobe
You also want to make your processes more digital and therefore more efficient? Then test Adobe Sign now as part of the Adobe Document Cloud and experience all the advantages of digitized document and contract management. Whether for sales, human resources or the legal department: Adobe Sign impresses thanks to its reliable e-signatures, high security standards and simple, cross-device workflows – for the entire workforce. So you can get the most out of your company in every situation and every opportunity.
Is your business running too?
Further reading tip:
- Waiting for a sign? Therefore you should also use the electronic signature
