Police announced a major incident after residents of Shetland was left without phone and internet due to a break in submarine cable connecting them homes to mainland Scotland.
Police Scotland also working with The Scottish Fire and Rescue Service and HM Coast Guard are calling for additional emergency action. support to the island.
cause of the damage has not yet been confirmed.
BT operator said break in third-party cable, and that engineers are working to ensure that via other lines like soon as possible.
A spokesman for BT Group said: “Due to the hiatus in third-party submarine cable connecting the Shetland Islands with Scottish mainland, some phone, broadband and mobile services are affected.
“Engineers are working to redirect services via other routes like soon as possible and we will provide further updates.
“Our external supplier of submarine also want to quickly reconnect. Anyone who needs to call 999 should try their landline or their mobile even if they don’t have signal from their mobile provider.
“We regret for any inconvenience.”
Commenting on tripping, Beatrice Wishart, MSP for Shetland, said: “There is extremely limited phone and broadband coverage, with huge implications. for families and businesses on the islands.
“I in limited contact with Scottish government to keep me updated on what can be done to resolve incident as fast as possible.
“Of such kind of destruction points to a fundamental vulnerability of our current island infrastructure. We need long-term changes create a fault-tolerant service that can guarantee residents’ connections, reliability and safety”.
Superintendent David Ross said: “In an emergency public should try calling 999 on their stationary or mobile.
“If it’s not work, you should contact your nearest police station, ambulance station, fire station or hospital to report an emergency or try to note down emergency services vehicle who doesn’t have his blue lights on.
“Officers patrol in vehicles as well as on stop and we work with partners to make additional resources available.
“I would ask relatives and neighbors of elderly or vulnerable people Check on them regularly. Help alarms may not operating right.”
