Like one more e-scooter gone up in fire in Hosur, Tamil Nadu, OEM, Battery Maker and dealer Share exclusive details about the accident. It was discovered that the e-scooter is an Okinawa Praise Pro that was purchased last yearwas not brought in for Services for many months.
“on time of Delivery, customers are informed of the use of the EV scooter and battery maintenanceAnd regular Preventive services, the same also sincere in Company Owner’s Manual. we run vehicle Health screening camps and awareness campaigns in regular periods ensure smooth operation of The vehicle,” The dealer Tell Ian.
Despite the frequent reminder to the customer in the form of Phone calls, this scooter was not brought in for a regular Service Check for Months ” added.
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The last reminders were on April 11, 18 and 26, according to company records.
Samrath Kocher, CEO of Trontech Electronics Pvt. Ltd., who Okinawa Autotech supplies batteries, and reports that battery quality and manufacturing standards follow All the regulatory Guidelines as per the standards.
“This is exactly vehicle didn’t turn around up for Services for Several months despite many reminders for Service checks through CRM official A spokesperson from Okinawa Autotech stated.
Read also | e-bike catches fire in Tamil Nadu’s Hosur; 29-year-old runs away unharmed
“K responsible Company, we regularly carry out service and awareness campaigns with for us dealer Partners to raise awareness and educate them on the use of Okinawa scooters and maintenance of batteries. For service initiatives, we have a strategic partnership with My TVS and over 700 certified domestic garage owners to provide customers with Convenient service at any time and at any time location. Besides, we, as a responsible Brand, always followed worldThe manufacturing process is certified As IATF-16949:2016 to provide flawless products to our customers” added.
Since EVs are new technologyIt is important for Customers to read and understand brochures how to take care of of vehicles and maintain it regularly.
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