LAHORE: office of Punjab Ombudsman received 11,636 complaints from all over the province, including 7,647 general and 109 featuring children, in five months of 2022 and he’s working promptly to resolve public problems provincial government departments.
It was announced in a series of meetings chaired of Ombudsman Retired Major Azam Suleman Khan on his office to review in performance of advisors and consultants of 36 districts in provinces.
performance of district paraphernalia of ombudsman office was considered in more about timely disposal of public complaints, protection of rights of in children and decision of problems of foreign Pakistanis.
Khan went to resolve public complaints within 45 days for timely assistance to citizens, adding complaints of Pakistani citizens residing abroad who belong to a provincial government departments should also be resolved in a timely manner while maintaining close communication with Overseas Pakistanis Commission, Punjab.
Ombudsman office appointed coordinator for overseas Pakistanis Together with parameter up in office of chief regional commissioner for children defend the rights of in children and to save them from abuse, he mentioned.
Similarly, the Ombudsman noted that the Office’s 1050 Help Desk is available 24/7 to help referrals to applicants. Together with the Ombudsman office It has also launched the Punjab Ombudsman Management Information System (OPMIS), a well-designed interactive and knowledge-based enterprise resource planning mobile statement for in general public register complaints and track status of their complaints, added.
He also forwarded it steps should be accepted for promotion public presence awareness of this vital platform like this office allowed protection of public lower level rights. Together with the retrieval of state lands, market value of restored lands should also be mentioned in reports presented in head officehe said further.
At the meeting, it was said that the regional office buildings were being built in Dera Ghazi Khan, Muzaffargarh, Mianwali, Jang and Attock during more office buildings will be built in in next financial year in other districts to strengthen district paraphernalia.
Earlier, advisers and consultants evaluated the work of the Ombudsman performance.
